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Tag: retail innovation

  • Use Case: Chatbots in Retail

    Use Case: Chatbots in Retail

    Retail has witnessed a significant transformation with the advent of chatbots, which enhance the shopping experience by providing interactive customer service.  These virtual assistants are reshaping the retail landscape by offering shopping assistance, managing inventory inquiries, and personalizing the customer journey. Improving Shopping Assistance: Chatbots in retail are instrumental in guiding customers through their shopping…