Tag: wordpres
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Evolving Conversations: The Future of Chatbots in Customer Service
The Kognetiks Chatbot for WordPress is undergoing enhancements based on user feedback, with a focus on adding text-to-speech and speech-to-text features. The evolution of chatbots raises questions about distinguishing between human and machine interactions, especially as bots may start to incorporate subtle ambient noises. Effective communication relies on selective attention, which could be challenged by…