Reinstalling the Kognetiks Chatbot for WordPress plugin can be necessary if you’re experiencing issues with the current installation, such as errors, bugs, or simply to ensure you have the most up-to-date version. Here are the steps to force a reinstallation of the Kognetiks Chatbot for WordPress plugin:
1. Back Up Your Website
Before making any changes, it’s crucial to back up your WordPress site. This ensures that you can restore your site to its previous state if something goes wrong during the reinstallation process.
2. Deactivate the Plugin
- Go to your WordPress dashboard.
- Navigate to the Plugins section.
- Find the Kognetiks Chatbot and click Deactivate.
3. Delete the Plugin
After deactivation, you can delete the plugin. Click the Delete option that appears under the plugin name. WordPress will ask for confirmation—confirm to proceed. This action will remove the plugin files from your website but note that it will not remove any of the data associated with the plugin from your WordPress database.
4. Reinstall the Plugin
There are two main ways to reinstall the Kognetiks Chatbot for WordPress plugin:
Option A: Through the WordPress Plugin Directory
- Go to Plugins > Add New in your WordPress dashboard.
- Search for the plugin using Kognetiks Chatbot.
- Once you find it, click Install Now, and then activate the plugin after the installation is complete.
Option B: Upload the Plugin Manually
The plugin is available in GitHub where you can download it and then upload it manually.
- First, download the plugin from the source to your computer. It should be a
.zipfile. - Go to Plugins > Add New and click the Upload Plugin button at the top.
- Choose the
.zipfile you downloaded, then click Install Now. - After the installation is complete, click Activate Plugin.
5. Configure the Plugin
After reinstallation, you may need to configure the plugin settings. Some plugins retain their settings after deletion, while others do not. Check the plugin’s settings and adjust them as necessary.
6. Check Your Site
Once the plugin is reactivated and configured, thoroughly check your website to ensure everything is working as expected. Pay special attention to the areas directly affected by the plugin.
Additional Notes
- For Troubleshooting: If you’re reinstalling the plugin to troubleshoot an issue, clear your site’s cache after reinstallation to avoid old data affecting the current state.
- For Premium Plugins: The steps are the same, but you might need to download the plugin from the vendor’s site or a provided link.
By following these steps, you can force a reinstallation of the Kognetiks Chatbot for WordPress plugin, potentially resolving any issues and ensuring you have the latest version of the plugin installed.