Development on the Kognetiks Chatbot for WordPress plugin continued this past week with enhancements that expand the chatbot’s capabilities. These included work in the areas of improved enhanced response, thread retention periods, upgraded conversation history, downloading conversation transcripts, and several other minor updates. These improvements, along with recent updates and those planned in the immediate […]
Unlocking Enhanced Interactivity with Kognetiks Chatbot’s Latest Update for WordPress
Yesterday I released the latest version of the Kognetiks Chatbot for WordPress. The release included several significant features, from expanding the list of model choices, to add an option to use the names of Assistants and personalized greetings for logged in users. Additional OpenAI Models The list of available models supported by the chatbot has […]
Evolving Conversations: The Future of Chatbots in Customer Service
These last several weeks have been focused on fixes, touchups, and minor enhancements to the Kognetiks Chatbot for WordPress. I started a list of feature requests a while back that originated in the chatbot Support Forum on WordPress.org, as well as direct messages from a wide range of users, web developers, site owners and their […]
Revolutionizing AI Powered Chatbot for WordPress: Enhanced Mobile Experience and Token Usage Insights
Over the last couple of weeks, I’ve been working on several updates to the AI Powered Chatbot for WordPress plugin. This has included enhancement to the mobile experience, break/fix work on appearance customization, the addition of token counts per conversation to the conversation log, and basic reporting of token usage by visitors and logged in user. […]