Yesterday I released the latest version of the Kognetiks Chatbot for WordPress. The release included several significant features, from expanding the list of model choices, to add an option to use the names of Assistants and personalized greetings for logged in users. Additional OpenAI Models The list of available models supported by the chatbot has […]
Evolving Conversations: The Future of Chatbots in Customer Service
These last several weeks have been focused on fixes, touchups, and minor enhancements to the Kognetiks Chatbot for WordPress. I started a list of feature requests a while back that originated in the chatbot Support Forum on WordPress.org, as well as direct messages from a wide range of users, web developers, site owners and their […]
Unlock Enhanced Features with Kognetiks Chatbot for WordPress Version 1.9.2
These last several weeks have been focused on enhancements to the Kognetiks Chatbot for WordPress. These enhancements include multi-file upload for Assistants, conversation history retrieval for logged in users, and improved handling of HTML Markup in chatbot responses. You’ll find them incorporated into the latest version 1.9.2 of the chatbot. Multi-file Uploads In the initial […]
Revolutionizing Conversations: The Kognetiks Chatbot for WordPress Update
These past two weeks have been focused on several enhancements to the Kognetiks Chatbot for WordPress. Two enhancements stand out over many lesser ones, most notably Prompted Initiation and response links and images. Prompted Initiation This functionality allows the chatbot to start a conversation based on a predefined prompt. It’s like giving the chatbot a […]