How Can I Better Understand and Meet the Needs of My Customers?

The key to understanding your customers’ needs is to be proactive and open to learning from them.  By actively seeking customer feedback, you can gain a deep understanding of their interests, challenges, and goals.  Common types of customer needs include price, experience, function, feeling, compatibility, personal and social.  Your ability to detect and currently interpret […]

An Interview with ChatGPT

There has been a lot of chatter around ChatGPT.  What is ChatGPT?  So, I asked ChatGPT and ChatGPT responded.  What follows is a verbatim transcript of my interaction with ChatGPT. What is ChatGPT? ChatGPT is a variant of the GPT (Generative Pre-training Transformer) language model that is specifically designed for conversation and chat applications.  It […]

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